Safe & Healthy Entertainment

fl88 Responsible Gaming — Your Safety is Our Priority

Betting is for enjoyment, not stress. fl88 is always by your side — from setting limits to getting support, every step of the way.

Our Commitment

Gaming Should Never Become a Problem

fl88 believes that online betting and casino gaming can be an enjoyable form of entertainment — as long as it is played responsibly. However, for some people gambling can spiral out of control and cause financial, mental and family harm.

That is why fl88 has built a comprehensive responsible gaming framework that includes deposit limit setting, self-exclusion, time-out tools and 24/7 support. Our one goal is to keep you in control at all times so that gaming never has a negative impact on your life.

Please note: fl88 is only available to players aged 21 and above. Use of this platform by minors is strictly prohibited.

Protection Tools

The Controls Are in Your Hands

Deposit Limits

Set a maximum on how much you deposit each day, each week or each month. Once a limit is set it takes effect immediately, and a waiting period applies before it can be increased.

Time-Out

If you feel you need a break, take a time-out for anywhere between 24 hours and 30 days. During this period your account will be completely inactive and no betting or login will be possible.

Self-Exclusion

If you feel gaming is getting out of control, apply for a long-term self-exclusion. You can keep your account closed for a minimum of 6 months or permanently.

Session Time Limit

Decide in advance how long you will play each session. When the set time is up, a reminder will appear and you can also set automatic logout if you wish.

Activity History

View your complete betting and deposit history at any time. This information is very useful for understanding your own playing patterns and making informed decisions.

Age Verification (21+)

Age is verified at the time of registration on fl88. No one under 21 is permitted to open an account. No withdrawal is processed without identity verification.

Warning Signs

Watch Out If You Notice These Signs

There are some common signs of problem gambling. If one or more of the following apply to you or someone you know, you should seek help promptly.

  • Repeatedly betting to try to recover lost money
  • Hiding your gambling from family or friends
  • Feeling restless or irritable when unable to stop gambling
  • Betting with money set aside for essential expenses
  • Neglecting work or studies because of gambling
  • Taking out loans or borrowing from others to fund betting
  • Seeing betting as the only way to find peace of mind

⚠️ Important Message

Betting can be a source of entertainment, but it is not a reliable source of income. Winning and losing are both normal in any betting session. Never continue betting in the hope of recovering money you have already lost.

If you feel that you or someone close to you has developed a gambling problem, fl88's support team is always here for you. Do not feel ashamed or afraid to ask for help — it is the right thing to do.

Step by Step

How to Use the Protection Tools

01

Log In

Log in to your fl88 account and go to Account Settings.

02

Responsible Gaming Menu

Click on the "Responsible Gaming" option.

03

Choose a Limit or Break

Select a deposit limit, time-out or self-exclusion according to your needs.

04

Confirm

Confirm your setting — the limit will take effect immediately and a confirmation will be sent to your email.

For any issue or if you need direct assistance, use our 24/7 live chat or send an email to [email protected]. Our support team can assist in both Bengali and English.

Minor Protection

For Ages 21+ Only

Under fl88's rules, no one under 21 is permitted to register or bet on the platform. The age verification process is followed strictly and additional identity documents may be requested in cases of doubt.

If there are children or teenagers in your household, please be careful to ensure they cannot access your device or account. It is recommended that you use a PIN lock or parental control software on your device.

fl88 never runs any advertising or promotional activity targeting minors. Our entire marketing strategy is directed at adult players only.

Support

We Are Always Here for You

fl88 Support — 24/7

Live Chat
Talk directly with our support team at any time. Get help with any responsible gaming matter.
Email Support
[email protected] — write to us for details on self-exclusion, account closure or setting limits.
In Bengali & English
Our support team assists in both Bengali and English, so feel free to contact us in whichever language you prefer.
Confidentiality Assured
Your concerns are handled with complete confidentiality. No information is shared with third parties.

Enjoy the Best Games on fl88 Safely

Play responsibly and explore the wide world of gaming at fl88. Get the most enjoyment while staying within your limits.

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